The Institute for Hospitality & Tourism Education & Research

As a division of the Chaplin School of Hospitality and Tourism Management at FIU, The mission of FIU’s Institute for Hospitality & Tourism Education and Research  (IHTER) at the Chaplin School of Hospitality & Tourism Management is to develop and deliver original and specialized training and curriculum development that serves individual corporate and non-profit entities looking to elevate the skill level of their teams throughout the organization . Companies choose the institute for its outstanding reputation, focus on customization, impressive facilitators and trainers, diverse student body and industry experience.

IHTER serves members of the local and global community and industries through quality educational, training, research, and life-long learning opportunities worldwide.

IHTER's Commitment

IHTER is prepared to work with you to design customized programs that help you to meet your most challenging needs and address the strategic priorities and objectives that will contribute to your personal and organizational success.

Global partnerships enable IHTER to leverage knowledge and expertise that can positively influence your employees, our industry, and our community.

External Advisory Board

Members of IHTER’s External Advisory Board come from a broad spectrum of hospitality and tourism organizations. They are global leaders who share a spirit of innovation and excellence, a passion for the industry and education, and a strong interest in helping take the school’s continuing and professional education programs to the next level.

David Atkins
Digital DNA Infusion, LLC

Fran Brasseux
Executive Vice President, HSMAI
Executive Director, HSMAI Foundation

Andrew Kaplan ’03
Director of Special Projects, Rachel Ray
Director, The Yum-o! Organization

Carmen Lam
Vice President, Sales & Marketing, Asia Pacific
FRHI Hotels & Resorts

John Lancet ’95
HVS Consulting & Valuation

Balendra Nagesvaran
Vice President, Operations
HotelServices Sofitel North America

Michel L. Goget
General Manager
Ritz Carlton Chicago

Janelle Prieto
Sustainability and Empowerment Manager

Philip Schaetz
Senior Vice President of Sales and Marketing
Dorsett Hospitality International

Allen Susser ’78
Allen’s Consulting

Philippe Villain ’85
Vice President, Amphitheaters
ARAMARK Stadiums and Arenas

Darla S. Zanini, RRP
Executive Vice President
ARDA International Foundation

Mexico, Guatemala, Honduras, Nicaragua, Costa Rica, Panama, Colombia, Cuba and other Caribbean countries. The view from the satellites


VLR HKG 2017
FIU Hosts Visionary Leaders Roundtable in Hong Kong

Senior hospitality executives deliberate on key issues impacting future growth of the industry

Posted in: News, Slider,
Tags: FIU Dean Mike Hampton, leadership, roundtable, the Chaplin School, Visionary leaders, white paper,
Assorted Beers in a Flight Ready for Tasting
IHTER Announced New Dates for 2017 Spring Beer Academy Program

2017 Spring FIU Beer Academy – Home Brewing Series set new dates.

Posted in: News, Spotlight,
Tags: academy, Beer, food&beverage, training,
Southern Glazer's Wine & Spirits Emerging Leaders
IHTER kicks off Southern Glazer’s Wine & Spirits Emerging Leaders Program

The Institute for Hospitality & Tourism Education & Research (IHTER) kicked off Southern Glazer’s Wine & Spirits 18-month Emerging Leaders Program with a three-day immersive leadership development program facilitated by adjunct faculty Patricia Sadar and co-facilitator Jared Smith on January 17-19, 2017. Nineteen of Southern Glazer’s top emerging talent were brought together to participate in this high-impact […]

Posted in: News, Slider,
Tags: emerging leaders, job skills training, leadership, Southern Glazer Wine & Spirits, the Chaplin School, training,